All Systems Operational

GraphQL API Operational
90 days ago
100.0 % uptime
Today
EHR Data Feeds Operational
90 days ago
100.0 % uptime
Today
PatientIQ Web Application Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Analytics Autopilot Operational
90 days ago
100.0 % uptime
Today
Calendar Operational
90 days ago
100.0 % uptime
Today
Data Exporter Operational
90 days ago
100.0 % uptime
Today
Patient Portal Operational
90 days ago
100.0 % uptime
Today
Patient Engagement Operational
90 days ago
100.0 % uptime
Today
Projects Operational
90 days ago
100.0 % uptime
Today
Two-Way Messaging Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
SMART on FHIR Applications Operational
90 days ago
100.0 % uptime
Today
Epic Application Operational
90 days ago
100.0 % uptime
Today
Athena Application Operational
90 days ago
100.0 % uptime
Today
Cerner Application Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Primary Production Database Upgrade May 8, 2026 22:00-23:00 CDT

As part of our ongoing commitment to performance and reliability, PatientIQ will be upgrading our primary production database on Friday, May 8, at 10:00 p.m. Central Time.

โ›” Platform Downtime: The platform will be unavailable for up to 1 hour during the migration window. All services, including data submission, API integrations, and dashboards, will be temporarily inaccessible.

๐Ÿ“Š Reporting Delay: After the upgrade, our analytics and reporting systems will undergo a full data warehouse resync. Reporting may be stale/delayed up to 24โ€“36 hours following the upgrade.

We appreciate your patience as we implement this upgrade to improve performance, scalability, and long-term stability.

If you have any questions or concerns, please reach out to your Customer Success Manager or email us at support@patientiq.io.

Posted on Apr 10, 2026 - 13:28 CDT
May 6, 2026

No incidents reported today.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Resolved - This incident has been resolved.
Apr 30, 23:32 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 23:14 CDT
Investigating - Reporting and data warehouse features are currently delayed. We are working with our upstream data provider to resolve the issue.
Apr 30, 21:53 CDT
Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.